The leading telecom in Estonia used MIIS 2003 based system to fuel its identity and access management processes within the company. Because this platform is out of support, the client has made the decision to migrate its system to Forefront Identity Management 2010 R2, and has chosen Predica as a vendor.
Predica professionals were asked to analyze, troubleshoot and resolve the critical IAM issues in our partner’s infrastructure, and as a result, we have deployed the new FIM 2010 R2 based environment, prepared migration process and adjusted current configuration to new platform capabilities. The entire migration process was designed and performed with no downtime for IAM platform and managed systems.
Further development of the IAM strategy in the next years resulted in implementing an automated identity lifecycle management based on Microsoft Identity Manager. MIM performs all operations associated with creating user accounts, its alterations, revoking the access and their final closure in case of ending up the cooperation. We have created rules for managing access to applications based on a set of roles (RBAC) predefined in MIM depending on customer needs. For applications that are not managed directly, the system automatically sends requests to a service desk. All performed operations associated with managing identity and access to applications are stored for the further audit purposes and are made available through the current and historical data reports.