The leading developer and operator of specialized economic zones, logistic parks, and warehousing parks in Qatar lacked an efficient tool for managing its multidimensional relations with business partners and investors requiring a number of approvals and formalities to fulfill.
Predica’s experts suggested implementing the Microsoft Dynamics CRM and an online portal based on SharePoint Online for registering investors’ applications online as well as for fostering 25 core business processes (i.e. granting building permits, specific registration records or visas for foreign workers). We have customized the features in Microsoft Dynamics CRM to automate the process of filling out documents, online surveys, negotiating the terms of cooperation, signing agreements or documentation storage. Additionally, Predica’s developers created a dedicated mobile application in Xamarin cross-application platform to allow users to complete those tasks regardless of the device, time, and location (80% of the traffic comes from mobile).